IREB CPRE Advanced Level — Requirements Elicitation
Deepen your elicitation practice — advanced stakeholder analysis, negotiation, and conflict resolution.
Course Overview
A stakeholder can answer every question you ask and still leave the real requirement unsaid. A document can sit in a shared drive for years without anyone recognising it as a source. Two teams can each believe they agreed on something, only to discover months later that they didn't. The real skill in elicitation is not asking questions — it is knowing which sources to chase, which technique fits the situation, and how to surface a conflict before it becomes expensive.
Is This Course Right For You?
This course is ideal for:
If you're new to this area, our Foundation-level courses are a better starting point than this Advanced-level course.
What You'll Be Able To Do
Certification Build your understanding of the IREB CPRE Advanced Level Elicitation body of knowledge and prepare for the Practitioner or Specialist certification examination. Capability Practise systematic source identification, technique selection, and conflict resolution through realistic scenarios and exercises. Application Use ReqDrive to apply AI-assisted elicitation and analysis techniques to realistic requirements and stakeholder situations.
- Structure and plan elicitation and conflict-resolution activities using process patterns.
- Systematically identify, classify, and document stakeholders, documents, and systems as requirements sources.
- Apply stakeholder relationship management and personas for the user stakeholder group.
- Select and apply questioning, observation, collaboration, and artifact-based gathering techniques.
- Apply the preconditions for creativity and use brainstorming, analogy, prototyping, and scenario techniques.
- Use thinking tools — abstraction levels, problems and goals, and mind mapping — to sharpen elicitation work.
- Classify elicitation techniques by attribute to select the right one for a given situation.
- Identify and analyse requirements conflicts, distinguishing them from other social conflicts.
- Apply agreement, compromise, voting, variant construction, and overruling as conflict resolution techniques.
- Document conflict resolutions so decisions are not silently revisited.
- Self-reflect on personal elicitation skills and build a personal development plan.
How You'll Use This At Work
Structure and plan elicitation and conflict-resolution activities using process patterns. Systematically identify, classify, and document stakeholders, documents, and systems as requirements sources. Apply stakeholder relationship management and personas for the user stakeholder group. Select and apply questioning, observation, collaboration, and artifact-based gathering techniques. Apply the preconditions for creativity and use brainstorming, analogy, prototyping, and scenario techniques. Use thinking tools — abstraction levels, problems and goals, and mind mapping — to sharpen elicitation work. Classify elicitation techniques by attribute to select the right one for a given situation. Identify and analyse requirements conflicts, distinguishing them from other social conflicts. Apply agreement, compromise, voting, variant construction, and overruling as conflict resolution techniques. Document conflict resolutions so decisions are not silently revisited.
Curriculum
- The scope of elicitation and conflict resolution in Requirements Engineering
- Factors relevant to the approach of planning elicitation and conflict resolution
- Planning and executing requirements elicitation and conflict resolution
- Process patterns
- Fundamentals of requirements sources
- Identify. classify. manage stakeholders
- Identify. classify. manage documents
- Identify. classify. manage systems
- Gathering techniques
- Interviews. workshops and focus groups
- Observation and contextual inquiry
- Document and artifact analysis
- Design and idea-generating techniques
- Brainstorming and Analogy techniques
- Prototyping and Scenarios & storyboards
- Thinking tools
- Combining techniques for triangulation
- Choosing techniques under time and access constraints
- Sources of requirements conflict
- Conflict identification
- Conflict analysis
- Conflict resolution
- Documentation of conflict resolution
- Required skills in the areas of elicitation
- Communication theory and communication models
- Self-reflection on personal skills in requirements elicitation
- Opportunities for personal development
- Learning from previous experience
How You'll Learn
To help assimilate the tools and techniques learned, there is a mixture of various kinds of exercises throughout the course. A lively role play and case study help reinforce concepts learned. Students will need to be prepared for a high level of participation. Each participant will receive a comprehensive student guide complete with examples and workshop solutions.
Before You Start
- CPRE-FL Certificate is a prerequisite for writing CPRE-AL exam.
Certification & Exam
Certification follows a clear three-party structure — each party has a distinct role:
IREB defines the standard
IREB sets the syllabus and quality criteria this course is built against.
Baseline Skills delivers the training
Your instructor teaches the syllabus and prepares you for the exam — training and examination are kept separate for objectivity.
An independent body examines you
The certification exam is administered independently of the training provider, so your result reflects your own knowledge, not the course you happened to take.
Certification exam information (format, fees, retake policy) is provided separately from training details — see the Exams page or ask your trainer for the current details.
What You'll Get With Baseline Skills
- Comprehensive study material and detailed notes to serve as both an in-class guide and on-the-job reference.
- Example case study running throughout the course.
- Class discussions and exercises to reinforce the information presented.
- Course completion certificate and badge
Your Trainer
Surendra Saxena
Founder, ReqDrive, Baseline Skills
Surendra holds an MBA degree from FMS Delhi University and a Masters degree in Computer Science from IIT Roorkee. He brings over 40 years of experience in handling variety of assignments from software architecture design…
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Where Do You Go Next?
IREB CPRE Foundation Level (CPRE-FL)
From CPRE Knowledge to Requirements Engineering Capability. Learn the standard. Practise the skill. Apply it at work.
Learn MoreIREB CPRE Advanced Level — Requirements Modeling
Model requirements with precision using UML, BPMN, and goal-oriented notations.
Learn MoreIREB CPRE Advanced Level — Requirements Management
The IREB CPRE Advanced Level — Requirements Management module builds on Foundation Level knowledge to teach the structuring, prioritization, versioning, traceability and governance of requirements throughout their lifecycle.
Learn MoreChoose how you'd like to learn
| Delivery | Schedule | Price | |
|---|---|---|---|
| Live Online | No sessions currently scheduled | €1290 | Register |
| Corporate On-site | Custom | Pricing available on request | Request Corporate Training |
| Private Cohort | Custom | Pricing available on request | Request a Private Cohort |
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Register Now Corporate InquiryUpcoming Sessions
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2026-09-28 – 2026-09-30 · Live Online
08:00–16:00 10 seats left